Your First Visit

Your first visit to Dundrum Dental Surgery is an especially important one. We want you to get to know our team and we want to get to know you. We promise you a warm welcome. On your first visit to the practice we will ask you to help us create your patient record. This will include your dental history, any concerns you may have and your general health history so that we can ensure we provide you with the very best care. We will also ask for your contact details such as name, address and contact numbers so that we can contact you.

Before You Arrive
We can check if you are entitled to a Free Examination under your PRSI. When you book your Examination visit have your PPS number to hand and we can check for you with our new online portal.
Those eligible under the Social Welfare scheme are covered for a Dental Examination once per Calendar year. As of late 2018 this is a prior approval system and so your cover must be confirmed by the department prior to your appointment, ideally at the time of booking. This means if the department decline your cover, but you feel you should be covered, you can contact them for clarification. This often results in a correction by the departmment, meaning you can have your visit covered for free.

Please note if you are covered under the spousal scheme the Department of Social Welfare Online Portal does not currently accept spousal claims. Unfortunately this is out of our control, and is advised by the Department of Social Welfare. This means your exam must be requested for cover under the spousal scheme using a paper form, sent by post. We can assist you with this submission to make this an easy process for you. As this is a prior approval scheme as of late 2018, to be covered for a free spousal examination, cover must be confirmed before your appointment. Please call us for advice.

If you have VHI Dental Insurance and would like VHI to pay our practice directly for your Examination please click here and follow the 4 easy steps for VHI Direct Pay. If you would like any assistance with other Insurance Providers please call us before your appointment

What to Bring With You
Please bring a full list of any medications you are currently taking and details of any allergies or medical conditions you may have. This is important for your care, so that we can ensure your treatment is always safe and appropriate for you.
All of your medical, dental and contact information is treated with absolute confidentiality. You can read our Privacy Policy here.

How We Communicate with our Patients
We keep in touch with our patients using text, email or if you prefer, a letter or phone call. We know how busy our patients are so we will remind you of appointments you have booked to make sure the appointment still suits. To help keep you healthy we will also remind you when you are due to return for your next visit so you can be as pro-active as possible with your dental care.

We like to communicate with our patients in the way that suits them best. If you would prefer one particular type of communication, or if you would prefer not to receive reminder messages just let our reception team know when you next visit, email us or give us a call.

We have free wifi available throughout the practice, along with complimentary filtered water and if the rain comes down unexpectedly we even have practice umbrellas available to borrow until your next visit. And please do let us know if there is anything that would make your visit easier, a blanket, a neck pillow, something for dry lips or some Netflix on the screen over your dental chair to help time pass…

 

Chris Flack
Chris Flack
24 May 2024
I currently have accessibility issues and the team at Dundrum Dental Surgery (Sandra, Ray, Caroline & David - Thank you!) all went out of their way to ensure my visit was easy. The dental care was painfree, professional and friendly. Highly recommended.
Sheila Evans
Sheila Evans
8 April 2024
Brian Moran
Brian Moran
15 March 2024
Frank Burns
Frank Burns
12 March 2024
Jan Skopek
Jan Skopek
7 March 2024
I really enjoy the Dundrum dental surgery. Mohammed is a great doctor and the staff is super friendly and professional. Very good experience.
Jack Humar
Jack Humar
26 January 2024
Great dental surgery. Very professional and good service. A well run business with friendly staff.

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I have just given myself the best Christmas present ever, I had my front teeth crowned. I have felt self conscious about my teeth for a long time. When I got to look in the miror I was thrilled with the results, they were exactly what I wanted. The teeth are great!’
Link to Dental Implants
Under Level 5 Dental Care is deemed an essential health care service and we are open for your care. Please do not attend the practice without an appointment. Due to Covid guidelines to ensure your appointment is booked safely and appropriately we have paused online bookings. Please email us at info@dundrumdentalsurgery.ie or call us on 01 2986029 to book. As our phonelines are extremely busy you may find email preferable.